Terms and Conditions

Welcome to drapydust. By accessing or using our website and services, you agree to the following Terms and Conditions and our Privacy Policy.
1. Orders and Payments
1.1. Order Acceptance
All orders are subject to acceptance by drapydust. We reserve the right to cancel or refuse any order at our discretion.
1.2. Pricing
Prices are listed in INR and are subject to change without notice. We strive for accuracy, but errors may occur. In the event of a pricing error, we will contact you for instructions or cancel your order.
1.3. Payment
We accept major credit/debit cards, UPI, and other payment methods as specified on our website. Payment must be received in full before we dispatch your order.
2. Shipping and Delivery
2.1. Shipping
Orders are processed and shipped via our preferred carriers. Delivery times range from 7 to 14 days from the date of order, depending on location. Drapydust is not responsible for delays due to carrier issues or customs.
3. Returns and Exchanges
3.1. Return Policy
We accept returns within 5 days of delivery for unworn, unwashed, and undamaged items. To initiate a return, contact us at support@drapydust.com.
3.2. Exchanges
Exchanges are subject to product availability. If the item is not available, you may choose to receive store credit or a refund.
3.3. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not guarantee that product descriptions, colors, or other content are entirely accurate, complete, or error-free.
5. Intellectual Property
All content on the drapydust website, including text, graphics, logos, and images, is the property of drapydust and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
6. Limitation of Liability
Drapydust is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Privacy Policy
7. Data Collection and Usage
7.1. Personal Information
We collect personal information such as your name, contact details, payment information, and purchase history when you engage with drapydust.
7.2. Non-Personal Information
We collect non-personal information, including your browsing patterns and preferences, to enhance your user experience and improve our offerings.
7.3. Usage of Information
The information we collect is used for:
● Order processing
● Customer support
● Personalized product suggestions
● Marketing communications
Drapydust is committed to using your data responsibly, solely to enhance your interaction with us.
8. Information Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted service providers who assist us in:
● Operating our website
● Managing our business
● Delivering services to you
9. Cookies and Tracking
Drapydust uses cookies and similar tracking technologies to:
● Improve your browsing experience
● Monitor website traffic
● Tailor content to your preferences
You can control your cookie settings through your browser.
10. Security Measures
We prioritize the protection of your personal data by implementing industry-standard security measures to safeguard it against:
● Unauthorized access
● Disclosure
● Modification
● Destruction
11. Your Rights and Choices
You have the right to:
● Access, update, or delete your personal information
● Opt-out of receiving marketing communications by following the instructions provided in the communication
12. Policy Changes
We may update this Privacy Notice and Terms and Conditions periodically to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly to stay informed about our practices.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions or our Privacy Policy, please contact us at support@drapydust.com. By using drapydust’s website and services, you agree to this combined Terms and Conditions and Privacy Policy.